FAQs

WHAT? WHO? WHERE? HAIR O?

HellO.

Hair O is a range of hair care products specifically combined to conquer the typical hair dramas of today. With our effective formulated products your hair will be left feeling amazingly conditioned, healthier and stronger.

Our organic ingredients are formulated to create the best stuff for your scalp and hair.

Sourced and produced in the UK.  

HOW DO I USE HAIR O 'Hair Oil'?

Hair O 'Hair Oil' is best used as a pre wash treatment.

Apply anything from 1 hour or 1 day before washing through with your preferred shampoo routine.

Use a small amount and massage directly into your scalp or beard, working through to the end of your hair.  

HOW OFTEN SHOULD I USE HAIR O 'Hair Oil'?

Hair O 'Hair Oil' should ideally be used 2-3 times per week.

HOW DO I USE THE SHAMPOO BARS?

Super easy, just wet your hair as normal and start to work the soap around your scalp until it starts to lather, once you’ve covered your hair with lather, massage then rinse.

..:AND THE CONDITIONER BARS?

Slightly different to the shampoo bars. After washing your hair, run the conditioner along your hair and inch from your roots. A little goes a long way, so use sparingly. Please note your Conditoner Bar won’t foam or lather. 

 

 

DELIVERY

HOW LONG WILL IT TAKE TO RECEIVE MY HAIR O ORDER?

Delivery within the UK is £3.99 and takes 2-5 working days 

Delivery throughout Europe is from £5 and takes 5-7 working days

Delivery throughout US & Canada is from £5 and takes 7-10 working days

Delivery for the rest of the world varies depending on destination.

All shipping costs are displayed at checkout before payment is made and shipping costs will vary based on volume ordered. Please note we are not responsible for any custom charges that you incur - this is due to your country so please investigate with your customs department if you are concerned. Please note this very rarely happens.

WHAT IF I PUT THE INCORRECT DELIVERY ADDRESS?

Please notify us within 45 minutes of placing your order, and we will try to rectify this for you. However anytime after this we will be unable to change shipping address. 

Please ensure you review your order before confirming your purchase.

 

REFUNDS

WHEN CAN I GET A REFUND?

You can only ever get a refund when your Hair O products have not been opened or used in any way and you return it to us via the address we can give you if you request it from us. We can never refund you if your products have been opened under ANY circumstances. 

Please note this is not a money back guarantee product.

 

IS THERE SOMETHING WE HAVEN'T COVERED?

Drop us an Omail .'-)

e: info@hairo.co.uk 

 

Warmest Regards

Hair O